Shipping policy


Shipping Policy – Tand Cartel

 

At Tand Cartel, we aim to process and dispatch all orders as efficiently as possible.

 

Order Processing & Dispatch

All orders are dispatched within 2–4 business days after your order has been placed (excluding weekends and public holidays). During high-volume periods or promotions, dispatch times may vary slightly.

Shipping Responsibility

 

Once your order has been dispatched, Tand Cartel is not responsible for any delays, lost parcels, or issues caused by the courier.

 

Address Accuracy

Please ensure that all shipping details are correct at checkout. Tand Cartel is not responsible for orders sent to incorrect or incomplete addresses provided by the customer. Orders returned due to incorrect address details may incur a reshipping fee.

 

Tracking

 

Tracking details will be provided once your order has been shipped. It is the customer’s responsibility to monitor tracking updates and liaise with the courier if required.

By placing an order with Tand Cartel, you acknowledge and accept this shipping policy.